Privacy Policy
At Vaslos we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our service.
1. Information We Collect
When you place an order or contact us, we may collect:
- Name, email address, and phone number
- Order details (plan, connections, duration)
- Communication history (WhatsApp, email, contact form)
- Technical information (IP address, browser type) for security purposes
2. How We Use Your Information
We use your information only to:
- Process and deliver your order
- Provide customer support
- Send order confirmations and service updates
- Improve our service quality
3. Data Sharing
We do not sell, rent, or share your personal information with third parties. Your data is only used internally to provide our service.
4. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.
5. Cookies
Our website may use cookies to enhance user experience and analyze traffic. You can disable cookies in your browser settings at any time.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications
- Withdraw consent at any time
7. Third-Party Services
We may use third-party services (such as WhatsApp, email providers, hosting providers) to deliver our service. These services have their own privacy policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: planiptvteam15@gmail.com
- WhatsApp: +44 7492 248231